Website Maintenance Sign-up

Scope of Maintenance Services Agreement

Pursuant to the Maintenance Services Agreement between Peak Ed Designs (the “Consultant”) and (the “Client”), dated 05/19/2026.

The parties acknowledge that the relationship created by this Agreement is not an employer/employee relationship, but the Services are provided to the Client by the Consultant as an independent contractor. The Consultant recognizes that it has sole responsibility to comply with all requirements of the law, rules and regulations, and requirements of the Income Tax Act, the Unemployment Insurance Act, Canada Pension Plan Act, and other statutory and regulatory requirements.

The undersigned parties hereby acknowledge in writing that this document, and any attachments hereto, constitute a Scope of Maintenance Services Agreement defined in the above noted Agreement, and form binding obligations between the parties pursuant to the terms and conditions of the Agreement.

The Consultant’s Representative: Andrew Forbes
Telephone: No.: +14039785173
Email: [email protected]

The Client’s Representative:
Telephone No.:
Email:

The Particulars of the Maintenance Services

Website Peace of Mind Maintenance Package

The Consultant will host and manage the Client’s website and the Consultant will provide technical website support to the staff of the Client.

The Consultant will check-in periodically and provide plugin, theme, and core maintenance updates, and appropriate testing, to provide proactive security measures on the website. The Consultant will also watch WordPress industry security news and proactively perform these updates more frequently during times when threat levels are heightened. 

The Consultant will also provide daily database and complete website backups to ensure the website is running smoothly and securely. The backups are stored in the cloud data vault where the Consultant will retain the previous 30 backups for the Client.

Payments

The Maintenance Service selected will be billed at the following rate: $ Canadian dollars per month. Fees are less any applicable taxes, which will be applied at time of invoice.

Invoices are to be auto-billed to the Client via Stripe, setup by the Consultant the 1st or 15th of each month (as agreed upon by both parties)) with a report detailing the work performed in the previous month.

This monthly invoice amount shall include but is not limited to, software licenses and third-party services acquired on behalf of the Client, in addition to any hourly charges related to change requests and 'ad-hoc' project requests above the agreed upon services, which shall be invoiced at an hourly rate of $100 plus GST per hour.

The Particulars of the Maintenance Services (con’t…)

Restoring Backups

Should the Client’s website become compromised by a hack or if the website becomes inoperable because of user error, the Consultant will restore a backup for the Client. If the restorations are the result of a hack, there is no limit to the number of restorations the Consultant will perform for the Client under this service. If the restorations are due to user error, the Consultant will perform a maximum of 2 restorations in any 30-day period. Additional user error-related restorations will be performed at the Consultant’s current hourly rate (at the time services are requested) with a one-hour minimum.

Premium Plugins

If the Client’s website contains premium plugins that require an annual paid subscription to receive updates, the Consultant will manage the appropriate licenses for the Client as long as the subscription to the Website Peace of Mind Maintenance Services Agreement is active. The Consultant cannot be held liable for problems such as but not limited to hacks, inoperability or intercompatibility that arise from premium plugins which the Client chose not to license and are out of date.

Third Party Services

If the Client employs a third party whose services involve modifications to the website, THE CONSULTANT CANNOT BE RESPONSIBLE FOR ERRORS CAUSED BY THE WORK OF A THIRD PARTY. Should the Consultant’s services be necessary due to any work performed by a third party, these services are billable at the Consultant’s current hourly rate at the time services are requested.

The Website Peace of Mind Maintenance plan does not cover any work necessary due to actions performed by a third party.

The Particulars of the Maintenance Services (con’t…)

Email Service

Email service is not included in any of our Website Peace of Mind Maintenance plans. Recommended third-party services are: Google Workspace or Microsoft Office 365.

Cancellation of Website Peace of Mind Maintenance Services

This Agreement may be terminated by either party with a 30-day notice. Peak Ed Designs does not offer refunds on Peace of Mind Maintenance services.

If you elect to discontinue Website Peace of Mind services, the total responsibility is yours for performing backups and keeping all components of your website backed up, secured, and updated.

If you desire to migrate your website to another web host, we will at your discretion (1) provide a backup to you created using an industry standard WordPress backup system at a cost of $100, or (2) perform the website migration for you at our current hourly rate. FOR SECURITY REASONS, WE DO NOT PROVIDE FTP OR CONTROL PANEL ACCESS TO OUR CLIENTS OR THIRD PARTIES.

At Peak Ed Designs, we work with our clients to scale their businesses in the online world through engaging web design and development, digital marketing, and web-based solutions.

If you have any have any questions, we’re here to help.